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Health discounts. Social impact. Support Support Support Close. Support overview. Mobile support overview. Account management. International trip planner. Messages with attachments over 5 MB and certain other features will incur data charges according to your data plan.

Standard multimedia message rates apply for the sender and recipient of the eGift card. No, you'll only be charged one time according to your messaging plan when you send or receive a message.

You'll be charged the same rate per message, per recipient, regardless of whether you send your message from your mobile phone, tablet, computer or other device. If you have Verizon service: Sending and receiving texts including images, audio, video under 5 MB, etc. If you're not a Verizon customer : You'll be billed under your own provider's messaging and data plans.

You'll be billed at data rates for sending and receiving attachments that are 5 MB or larger unless you're on Wi-Fi , according to your messaging and data plans with Verizon or your wireless provider. Domestic message rates will apply when using Wi-Fi or mobile data. In addition, international data roaming charges will apply when using mobile data.

International roaming networks will be used when Wi-Fi or mobile data isn't available. International messaging rates will apply. The formatted eGift card will be delivered as a picture message. The recipient can use the bar code in the store, or add the value of the eGift card to an existing gift card or to the company's mobile app.

You can transfer the balance of the eGift card by copying the card number and PIN provided with the eGift card to any existing card app. This can be done online, within the app, or at most merchant locations. Refer to Gift Card purchases in the Terms and Conditions for more information.

The PIN is used to protect your account from unauthorized purchases. Because you don't need to enter your card info when you use a saved card, we use the PIN to verify your identity. If you enter an incorrect PIN 5 times, you'll be locked out from accessing your saved credit cards, and you'll need to reset your PIN.

If you forget your credit card PIN, you won't be able to send eGifts using a saved credit card. You'll need to remove all of your saved credit cards and then re-add them.

You'll be able to create a new PIN when you re-add your credit card. You can resend the same eGift card to the person if they accidentally delete theirs. To resend an eGift:. Yes, you can buy and send data as a gift to another Verizon Wireless customer. Learn more about data gifting including how to use it. When you allow it, we collect cellular, Wi-Fi, Bluetooth, GPS and sensor gyroscope, accelerometer, light, magnetometer and pressure information.

You provide permission when prompted in the app. If you decide that you don't want Verizon to collect and use this information, you can still use the app and as well as any location-based features in the app, such as Glympse and Yelp. You can change your choice at any time through the app Settings page by toggling the Verizon location data collection setting. No, not in a way that identifies individual users. Verizon may share certain de-identified location information with third parties for limited aggregate purposes, such as traffic reporting.

We do not sell, rent or share precise location data that identifies you with others for their own purposes. You can transfer your messages using the Samsung Smart Switch app. Messages start syncing on the day you sign up for the Integrated Messaging service.

The Integrated Messaging service syncs up to 90 days of messages to the web and your Palm connected device , tablet or other devices.

Note: Many newer devices don't automatically save to the external SD card. However, you can change the default directory where messages are saved to the external SD card.

Data usage applies unless you're connected to a Wi-Fi network. Restoring from online may take some time if you have a lot of messages to restore. Android is a trademark of Google, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

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My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Holiday Gift Guide. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Shared data. Due to inactivity, your session has expired. Please sign in again to continue. Select a topic below to see step-by-step instructions:. If it's not on your phone follow the steps below.

If it's not on your device:. You've successfully downloaded Verizon Messages and added your Palm connected device or Android tablet to your account. Tap the Menu icon in the top-right corner of the screen. Tap Settings. Tap Account. Tap Manage Devices. Tap Disconnect next to the device you want to remove.

Tap OK. You've successfully removed a device. You've successfully sent a Glympse. Visit Glympse. You can then send this information to your friends, family, etc. You've successfully restored your messages. Note: Data usage applies unless you're connected to a Wi-Fi network. Restoring from online may take some time if you have a lot of messages to restore. You've successfully set up Auto-Reply. Tap or click the Navigation Menu icon in the top-right corner of the page and select Settings.

Then follow the onscreen prompts to create your Auto-Reply. If you don't want to receive notifications for a certain group conversation, you can mute it. You'll still receive the conversation's messages, but you won't be notified every time someone replies to the conversation.

To mute a conversation:. You can customize all your conversations with the same settings, or each conversation can be customized differently. You can customize the background, bubble style, font and notification tone. To customize the appearance of a conversation:. Driving Mode is turned on when a car icon appears at the top of the main Conversations screen. To set a contact to receive an Auto-Glympse:. You've successfully scheduled a message.

Note: You can also schedule any message to send later by touching and holding the Send icon and selecting the date and time you want it to send.

Tap eGifts. Select the eGift you want to send. If available, select the eGift style you like. Select the amount. Write your message. To pay with a saved card: Tap the card you want to use. Enter your PIN. To pay with a new card: Enter the requested card info. If you plan to buy future eGifts with this card, make sure the box next to Save This Card Info is checked.

The next time you buy an eGift, you won't be asked to enter your card information again. If you saved your card, you'll be asked to create a PIN. Enter your same PIN twice to verify it. Your PIN must be numbers. Next time you use this card to pay, you'll be asked for the PIN to verify your purchase.

Tap Create PIN. You'll receive a text confirming that a purchase was made. The Account Owner will receive an email that a purchase was made. When you add a credit card, buying eGifts is even quicker because you don't have to enter your card info each time. You've successfully added a new credit card for future payment.

Next time you buy an eGift you'll be able to save time by selecting your saved card. You can delete a saved credit card that you no longer want to use for eGifts. If you forget your credit card PIN, you'll need to remove all of your saved credit cards and then add them again.

You'll be asked to create a new PIN when you re-add your card. To remove a saved credit card:. You'll need to know your current PIN to change it. To change your PIN:. Then you can add your cards again and create a new PIN. To reset your PIN:. This will delete your PIN and all saved cards on your account. Then you can add your card s again and create a new PIN. With data gifting, you can buy and send data as a gift to any Verizon Wireless customer, right from your device.

To buy and send data:. You've successfully sent a data gift. The cost will be charged to your Verizon account and will appear on your next month's bill. Before you can use Calling on your Palm connected device , tablet or smartwatch, you must have HD Voice set up on your phone line. To confirm HD Voice is enabled:. If the switch is set to On, you have HD Voice on your line. If not, tap it to turn it on.

Note: You can also check if HD Voice is on your line by going to the Add-ons and apps page in My Verizon on your computer or mobile browser. If you want to change your emergency address:.

You've successfully updated your emergency address. By entering an emergency address, you are providing information to the Network that determines how your call will route and will be provided to emergency services if you are unable to report your physical location. This information is not used for billing or other purposes. Whenever possible, use your phone to call in an emergency and tell the operator where you are.

You can now make and receive calls on your Palm connected device or tablet. Repeat steps for each device you want to connect to your smartphone.

You can connect up to 5 devices total. Tap End to hang up. Note: You can also call a contact from within their conversation screen. Tap the Phone icon in the top-right corner of the screen.

You'll be able to switch from video call to voice call during your conversation. Android is a trademark of Google, Inc. Apple and iPhone are registered trademarks of Apple Inc. Accessibility Resource Center Skip to main content.